Who we are
Lotus Silks is committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect personal information
Information We Collect
We collect personal information when you create an account, place an order, or communicate with us. This may include your name, address, phone number, email address, and payment information. We also collect information about your browsing behavior on our website, such as pages visited and products viewed.
How We Use Information
We use your personal information to process orders, provide customer support, and improve our products and services. We may also use your information to send you promotional offers and updates about our products and services. You can opt-out of receiving these communications at any time.
Sharing Information
We do not share your personal information with third parties unless required by law or to process your order. We may share your information with our service providers, such as payment processors or shipping companies, to fulfill your order.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption technologies to protect your data.
Cookies
We use cookies and other tracking technologies to improve your browsing experience and personalize content and ads. Cookies may also be used to collect information about your browsing behavior on our website.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
